Refund and Returns Policy

Effective Date: January 17, 2025

1. Introduction

At Digialinovapad, we strive to ensure your satisfaction with our products. This Refund and Returns Policy outlines the terms under which you may return items purchased from our website (digialinovapad.com).

2. Eligibility for Returns

You may return any laptop purchased from us within 30 days of the purchase date, provided that:

  • The item is in its original condition, unused, and in the original packaging.
  • You have the receipt or proof of purchase.

3. How to Initiate a Return

To initiate a return, please contact our customer service team at:

Upon receiving your request, we will provide you with a return authorization number and instructions for returning the product.

4. Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, the refund will be processed to your original payment method within 7-10 business days.

5. Non-Refundable Items

Certain items are non-refundable, including:

  • Products marked as final sale
  • Customized or personalized items
  • Opened software or digital downloads

6. Exchanges

If you wish to exchange an item for a different product, please follow the return process and place a new order for the desired item.

7. Shipping Costs

Shipping costs incurred during the initial purchase are non-refundable. You will be responsible for paying the shipping costs associated with returning your item.

8. Changes to the Refund and Returns Policy

We reserve the right to amend this policy at any time. Any changes will be reflected on this page.

For more details, please visit our Refund and Returns Policy Page.